Salty Safaris – Accessibility
The only accessibility element that would preclude a guest from traveling with us is a guest with mobility challenges such as guests in wheelchairs. We will try our best to accommodate all guests who wish to travel with us.
Things to consider are as follows:
• There are steps to access the vessel, similar to climbing a small step ladder. Assistance is provided.
• There are a couple of small steps on board to access the seating area. Assistance is provided.
• The toilets are accessed via steep step and is quite a small space.
• We need to communicate safety information with our guests throughout the day. Examples, props and laminated instructions can be provided. We encourage our ESL guests to make themselves known to our crew and chat separately to ensure everything is understood.
• As we are a marine tour, at times, the vessel will rock from side to side.
• Do you cater for people with allergies and intolerances?
Yes, please advise at time of booking and we will do our best to adjust the menu to suit your needs.
• Do you welcome and assist people who have challenges with learning, communication, understanding and behaviour?
Yes, we encourage our guests that require special attention to make themselves known to our crew and chat separately to ensure everything is understood.
• Do you cater for people with vision impairment?
We welcome guests with vision impairment and can provide assistance in getting onto our vessels and seat you in a nice comfortable spot. We encourage all vision impaired guests to be accompanied by another person. Unfortunately as we operate in a National Marine Park, domestic dogs are not permitted.
• Do you cater for people with hearing impairment or who are part of the Deaf community?
We welcome guests with hearing impairment or members of the Deaf Community and can provide assistance in getting onto our vessels and seat you in a nice comfortable spot. If a guest requires a crew member to wear a hearing aid device when giving instructions or information, this can also be done.
Do you cater for people with limited mobility?
Our pick-up location is at Urangan Boat Harbour, which has a walk down ramp onto the dock, then a steep step into the vessel. The crew will provide assistance getting on the vessel but a small amount of mobility is required. All guests must be able to support themselves during wave manoeuvring and able to use our ladder with assistance.
Do you cater for people who use a wheelchair?
K’Gari Salty Safaris is not classed as a thrill ride, however given the nature of the vessel, seating and boarding/disembarking, all guests must be able to support themselves during wave manoeuvring and able to use our ladder. The crew will provide assistance with getting on the vessel but mobility is required unless the guest is light enough to be able to be carried (e.g. a child). Please advise us at the time of booking so we can cater for this.
Do you cater for people with high support needs who travel with a carer?
We welcome guests with high support needs who travel with a carer.
What if I am not a confident swimmer?
Please make sure that you tell the office team when you check in as well as the crew on board the vessel as they will assist you if you wish to snorkel. We also offer life jackets and pool noodles on board for extra buoyancy.
What if I have a medical condition?
Depending on the weather, tours are not suitable for guests with pre-existing back, neck or hip injuries or who are pregnant. K’Gari Salty Safaris is not classed as a thrill ride, however given the nature of the vessel, seating and boarding/disembarking, all guests must be able to support themselves during wave manoeuvring and able to use our ladder.
Are your tours suitable for all ages?
Our tours are suitable for most ages (weather permitting). If you are concerned about the weather conditions for the date that you are travelling, or wish to speak to one of our friendly office team about young or senior passengers travelling, please call us on 0483884053.
Do you cater for Disability Service Groups?
We always recommend letting us know the types of disabilities your clients might have so that we know who may require a little extra attention. We can then assist you where necessary during your visit.
Do you have a wheelchair accessible toilet?
We do not have a wheelchair accessible toilet/restroom