Salty Safaris

Terms & Conditions

We run a tight ship, but a loose tour

Here you’ll find some of the important legal things in more detail. If you have any Q’s about anything below, please don’t hesitate to contact us.

Salty Safari’s

Booking T&C’s

All fares are inclusive of Marine Park fees, National Park fees, booking fees, and GST.

Sites are weather and tide permitting. K’gari Salty Safaris reserves the right to arrange alternate itineraries when necessary. Please note departure times may sometimes be weather and tidal dependent. 

K’gari Salty Safaris may use photographs of our clients in promotional material, including but not limited to social media.

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Liability

Clients should note that adventure travel and boating involves risk. Whilst we make every effort to safeguard our clients, we cannot be held responsible for personal injury or loss due to the actions of the clients which are beyond our control. All participants indemnify K’gari Salty Safaris upon booking. Tours are not suitable for guests with pre-existing back, neck or hip injuries or who are pregnant. We recommend you take out travel insurance. Although good health and a positive attitude are essential, you do not need any prior experience to partake in a K’gari Salty Safari adventure.

Cancellations & Refunds

K’gari Salty Safaris does not offer cash refunds. For cancellations after 24hours prior to departure, no refund. On occasion, we may have to cancel tours due to unfavourable weather conditions, or if minimum numbers aren’t met. In this unlikely event, you will be offered travel on another suitable day or issued a refund within 24hours of notification of cancellation. Only in certain circumstances will a full refund be given on customer cancellation

Rates

Tour rates are current at time of booking in Australian Dollars and include GST. Rates exclude insurances, and optional add-ons. Prices subject to change without notice.

Card payments will incur a 2.2% surcharge.

Privacy

We only use your personal information for the purposes for which you give it to us and for related, internal management purposes. While we do have a mailing list we will not collect your data for the purpose of a mailing list without asking for your consent.

We do not give information about you to other government agencies, organisations or anyone else unless one of the following applies:

  • you have consented
  • you’d expect us to or we have told you we will
  • it is required or authorised by law
  • it will prevent or lessen a serious and imminent threat to somebody’s life or health or the disclosure is reasonably necessary for law enforcement

Please note that we analyse non-identifiable website traffic data to improve our services.

K’gari Salty Safaris may use photographs of our clients in promotional material, including but not limited to social media.

You may access personal information that we hold about you or you can ask us to correct personal information we hold about you.

We abide by the Information Privacy Principles of the Privacy Act 1988. Our website follows the Privacy Commissioner’s Guidelines for Federal and ACT Government Websites.

If you do not consent to the above, please advise K’gari Salty Safaris.

Still got Q’s?

Ask Us a Question

Still got a burning question about our tours that wasn’t answered in our FAQ’s? Send us your question via the form below and we’d be happy to assist! We want you to have the best time on water and being prepared is the best way to ensure a fantastic day!

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